Privacy policy

Last updated:

1. Overview

At Bifronix, your privacy and data security are extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following categories:

A. Information You Provide to Us

When you use our website or contact us, you may provide:

Name
Shipping & billing address
Email address
Phone number
Payment information (processed securely via our payment gateway)
Order history
Messages or support requests

We do not store full credit card numbers. Payments are securely processed through Onerway and other integrated payment processors (Visa, Mastercard, PayPal, etc.).

B. Automatically Collected Information

When you browse the site, we automatically collect:

IP address
Device type
Browser type
Cookies and tracking technologies
Pages viewed
Time spent on pages
Referring website

This data helps us improve website performance and security.

C. Cookies & Tracking Technologies

We use cookies to:

Enable essential site functions
Remember your cart
Improve website speed and experience
Measure performance
Deliver relevant marketing

You may disable cookies via your browser settings, but some features may not work properly.

3. How We Use Your Information

We use your data for:

Fulfilling orders and shipping products
Processing payments
Providing customer support
Sending order updates and transactional emails
Improving website performance and security
Detecting fraud
Marketing (only with your consent)
Analytics to understand customer behavior

We do not sell your personal information.

4. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business, including:

Payment processors (Onerway, PayPal, credit card companies)
Shipping carriers (USPS, UPS, FedEx, etc.)
Shopify (our e-commerce platform)
Marketing tools (email/SMS services—only if you opt in)
Fraud prevention services
Analytics tools (Google Analytics, Meta Pixel, etc.)

All partners are required to comply with privacy laws and secure your information.

We never sell your data to third parties.

5. Data Security

We follow industry-standard security measures to protect your information, including:

SSL encryption on all pages
Secure payment processing
Access restrictions to customer data
Regular monitoring for suspicious activity

While no system is 100% secure, we take every reasonable step to safeguard your information.

6. Your Rights (CCPA/CPRA for California Residents)

If you are a California resident, you have the right to:

Request access to the personal data we hold
Request deletion of your personal data
Request correction of inaccurate data
Opt out of data sharing used for advertising
Receive information about how your data is used

To exercise any right, contact us at support@bifronix.shop.

We will respond within 30 days as required by law.

7. Data Retention

We keep your information only as long as necessary for:

Legal obligations
Order processing
Customer support
Fraud prevention

You may request deletion at any time.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our website is not intended for anyone under 13 years old, and we do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this policy as needed.
Any changes will be posted on this page with the updated date above.

11. Contact Us

For privacy questions, data access requests, or concerns:

📩 Email: support@bifronix.shop
📞 Phone: +1 (424) 204-5905
📍 Address: 335 Canyonside Way Apt 259, Oceanside, CA 92058, United States